Right of withdrawal

Your right of withdrawal for your purchases from Anja Alt
- Love Your Diamonds

Right of revocation for consumers
(Consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity can be attributed to you.)

Cancellation policy& right of revocation

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods or

In order to exercise your right of revocation, you must notify us -

Ms Anja Alt
Hirtengäßchen 15
D-91583 Schillingsfürst
Telefon: +49 (0) 9868 - 959 2527
E-Mail: info@loveyourdiamonds.de

by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to revoke this contract. You can use the sample revocation form sent to you for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences ofrevocation

If you revoke this agreement, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the inexpensive standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive the notification of your revocation of this agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

We may refuse any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This period is deemed to have been observed if you dispatch the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You shall only be liable for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for checking the nature, properties and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Additional note

Please avoid damage and contamination. If possible, please return the goods to us in their original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to provide adequate protection against transport damage in order to avoid claims for damages due to damage caused by defective packaging.

cancellation form

If you wish to cancel the contract, you can use the following cancellation form. Please fill it out and return it to us:

Mrs. Anja Alt
Hirtengäßchen 15
D-91583 Schillingsfürst

Or by e-mail to: info@loveyourdiamonds.de

Hereby the contract concluded by me/us* for the purchase of the goods(s)* __________________ is revoked.

Ordered on*: __________________ / received on*: ___________________

Name of the customer: ___________________

Address of the consumer: ___________________

Signature of the customer: ___________________ (in case of declaration on paper)

Place / date: ____________________

* Delete as applicable